Patient feedback

Tell us how we are doing

We want to hear about your experience interacting with SIU Medicine and our care teams. Let us know how we're doing: Use the feedback form, email or call us.

Share your feedback

If you have a comment, suggestion for improvement or complaint, use our secure, HIPAA-compliant form to share with our patient experience team. Submit your feedback: patient experience feedback form.

Call us

If you would prefer to call or leave a message with our patient experience team, please call 217-545-8000. During business hours, 8 a.m. - 4:30 p.m., Monday-Friday, ask for the patient experience team.

Email us

If you would like to email our patient experience team, please be aware that sending personal health information through unencrypted email poses some risk of that information being accessed by an unintended third party. Sending information to the email after this notification signifies receipt of warning and acceptance of the risk.

Latest articles

Photo of Dr. Crosby and Dr. Amin

SIU Medicine physicians perform first transorbital skull base surgery in central Illinois

Dr. Dana Crosby, chair of the Department of Otolaryngology-Head and Neck Surgery, and neurosurgeon Dr. Devin Amin recently completed the first transorbital skull base surgery in central Illinois.
Kenniebrew graphic

SIU School of Medicine expands Kenniebrew events

Each February SIU hosts a series of events to honor Dr. Alonzo Kenniebrew, the first Black physician in the United States to build and operate a private surgical hospital. The 2023 Kenniebrew Lecture and Forum has expanded to include an all-day medical conference on Friday, February 17.

SIU Pharmacy offers cancer patients convenience, expertise

The SIU Pharmacy at Simmons Cancer Institute recently celebrated its 1-year anniversary. It's located next to the Infusion Unit on the first floor of the Cancer Institute at 315 W. Carpenter.